Exchange

The bracelet does not fit and you need it in another size?

No problem, for orders from AUSTRIA, ITALY, FRANCE. DENMARK, BELGIUM, NETHERLANDS and LUXEMBOURG
we grant a 21-days exchange right from receipt of the bracelet.

All you have to do for this:

1. Our
exchange form
print and fill out.

2. Send the bracelet back to us together with the exchange form preferably as “registered letter“.

3. NOT as handover registered mail, because there is not always someone in the office and then we have to go to the post office every time.
This will increase the processing time. 🙁

4. Without wooden box: Please send us the bracelet only in the provided cloth bag (or wrapped in some cloth or paper)
without wooden box in an envelope or in our cardboard envelope. (Our mailbox is not very big).

5. You will receive the new bracelet from us – also without wooden box.

Address: ISARRIDER GmbH, Dachauer Str. 237a, 80637 Munich, GERMANY